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Recent FAQs

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What is the type of information I need to submit to the Bank at the time of account opening ?

You need to submit the information to establish your identity and your address and a copy of your latest photograph. You can choose from the documents acceptable by the Bank listed in the respective category of accounts.

What care should be taken while submitting the account opening form to the Bank ?

a. Ensure that the Account Opening Form (AOF) and the additional information sheets are duly signed and complete in all respects.
b. Kindly tick the option for availing Rupay Debit Card , Cheque book facility, free SMS Alerts, free Email Alerts on AOF and also register yourself for the free IMPS facility by filling the requisite forms available on the website or at your nearest branch.
c. Submit Pan Card or Form 60 of all Account Holders
d. Three Coloured Passport size recent photographs of all account holders is necessary.
e. Carry all your original documents for verification.
f. Self attestation is required on all documents attached to the account opening form (signature of all account holders is required on all their respective documents)
e. Alteration on the account opening form requires customer’s authentication.
f. Please remember to complete the nomination details included in AOF. Ensure that the Account Opening Form (AOF) and the additional information sheets are duly signed and complete in all respects.

What is NEFT System?

National Electronic Funds Transfer (NEFT) system is a nationwide funds transfer system to facilitate transfer of funds from any bank branch to any other bank branch. The system uses the concept of centralized accounting system and the bank's account, that are sending or receiving the funds transfer instructions, gets operated at one centre.

When will the beneficiary receive the money?

The beneficiary gets the credit on the same Day or the next Day depending on the time of settlement.